Journal of Quality Engineering and Management

Abstract Nowadays one of most important organizations’ goals is to access compatibility to increase their market share and higher profitability. Therefore, it can be claimed that compatibility is considered as one of the most general organizations’ and industries’ outputs. The purpose of writing the current paper is to represent a model to measure carpet industry compatibility emphasizing quality and innovation. Statistical society in qualitative part includes 14 top managers and 582 employees in quantitative part from which 232 ones were selected as statistical sample. First of all, by the research model was obtained with three main dimensions resources and capabilities, quality and innovation with 30 indices through semi-structured and unstructured interviews with experts and during the coding process. Meanwhile resources and capabilities includes spiritual capital, human capital and technological capabilities, quality dimension includes raw materials, pre-production phase and production phase and finally innovation dimension includes product innovation, process innovation and sale innovation.