نویسندگان
1 دانشکده مهندسی صنایع و مدیریت، دانشگاه شاهرود، ایران.
2 مدیریت کسب وکار، دانشگاه شاهرود، ایران.
کلیدواژهها
عنوان مقاله English
نویسندگان English
Successful organizations continuously evaluate the quality of the company's products and services with other competitors, but self-assessment is more important from a quality perspective. This research, by using the "performance measurement based on network auxiliary variables" model, helps managers to self-assess the quality of products. The proposed model in this research is examined in the form of a case study (Moghan Wire and Cable Company) and the quality performance of the company's products over time is analyzed. The results of this research indicate the effectiveness of the proposed model.
کلیدواژهها English
