نوع مقاله : مقاله پژوهشی
1 استادیار گروه مهندسی صنایع، دانشکده فنی مهندسی شرق، دانشگاه گیلان
2 کارشناس ارشد مهندسی صنایع، موسسه آموزش عالی غیرانتفاعی راهبرد شمال، رشت
عنوان مقاله [English]
Among the factors responsible and involved in projects are quality control consulting services and resistance of building materials companies which are working to have an effective performance through interior fit with the structure of the projects as well as exterior fit with the environment. They are also working to complete the projects in the shortest possible time and cost and with the right and certain quality. This paper aims to show the position and significance of quality management in construction quality control companies and to prioritize criteria for successful quality management. In this regard, through literature review and interview with experts, a questionnaire with 33 variables and 7 indices was designed to rank quality management measures. Interacting with the managers and senior technical staff in consulting engineer companies finally 15 sub-indices were determined. The research community is composed of 22 companies associated with quality control process and resistance of building materials in Rasht. The sub-indices have been asked through paired comparison questionnaires. Findings were analyzed through fuzzy analytical hierarchy process (AHP) software and the criteria were prioritized. Then, the impact of the criteria on quality management of construction quality control companies was found. Training index and operational management process, among the indices, were identified as the most significant factors in quality management of construction consulting engineers companies.