Journal of Quality Engineering and Management

Evaluating the Efficiency of petrochemical companies based on human resource, operations and sales functions using Data Envelopment Analysis (DEA) approach

Document Type : Original Article

Authors

Bakhtiar Ostadi 1
Meysam Zarinkolah 2

1 School of Industrial and Systems Engineering, Tarbiat Modares University, Tehran, Iran   

2 M.Sc, Industrial Engineering, School of Industrial and Systems Engineering, Tarbiat Modares University, Tehran, Iran 

https://doi.org/10.48313/jqem.2020.131079
Abstract
 In recent years, many efforts have been made to achieve comprehensive criteria and models for evaluating companies. In this article, the aim is to obtain the efficiency of petrochemical companies based on human resource functions, operations and sales. The efficiency model can show better performance for calculating efficiency by considering human resource functions, operations and sales. 14 active petrochemicals are considered in the stock exchange and the concept model is based on three units of human resources, operations unit and sales unit. Data extracted from Codal site. The efficiency ranking of petrochemical industries is calculated with the same data by three methods. A network model is used to obtain efficiency and the results show the efficiency of petrochemicals 1, 10 and 11 in each model. The implementation of models shows that human resource functions, operations and sales can perform better. Also, the different results of the three models from each other show the importance of choosing a performance appraisal model for organizations. 
  

Keywords

Data Envelopment Analysis
Performance Evaluation
Petrochemical Industries
Unit Ranking 
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Journal of Quality Engineering and Management
Volume 10, Issue 3
Autumn 2020
Pages 259-267

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